How can we help?
Most questions are answered below. If you still need a hand — or want to report a bug or talk sales — email support@pinnaclefi.app and a real person on the founding team will read it.
Answers, first
What is Pinnacle Fi?
Pinnacle Fi is an orion-powered investment app for stocks, crypto, ETFs, and commodities. It combines real-time portfolio tracking with orion, our built-in analysis engine, which uses shared market data to surface scored ideas, risk analysis, and plain-language alerts. Public ideas are the same for every user.
Is Pinnacle Fi a brokerage? Can I place trades?
No. Pinnacle Fi is a research and analytics tool, not a brokerage. We don't execute trades, and nothing in the app is a recommendation to buy or sell. orion's output is ideas and analysis — you make the call and trade wherever you already do.
Which markets and assets does it cover?
Stocks, cryptocurrencies, ETFs, and commodities — tracked together in one portfolio, with prices and analysis across all four.
How much does it cost?
Pinnacle Fi has a free tier. Optional subscriptions through the App Store or Google Play are Pro at $9.99/month or $99/year, and Premium at $19.99/month or $199/year. Your app store shows the final local price before purchase.
Is my data secure and private?
We only collect what the app needs to work, we never sell your data, and the app contains no advertising or tracking software. Your portfolio is stored on our servers so prices and alerts keep working when the app is closed — our Privacy Policy sets out exactly what we hold, who processes it, and what private orion analysis sends to its supporting third-party technology provider. You can delete your account and its data at any time from the app.
How do I delete my account or reset my password?
Password resets are handled from the sign-in screen in the app. To delete your account and associated data, use Profile → Delete Account in the app or visit our account deletion page.
Where can I download Pinnacle Fi?
Pinnacle Fi is available now for iPhone and Android. You can download it from the App Store or get it on Google Play.
Contact us
The fastest way to reach a human is to email support@pinnaclefi.app directly. You can also use the form below — it reaches the same team, and we read every message.
App users can also open the authenticated support page.